This policy explains what information Jaybird Technologies ("Jaybird," "we," or "us") collects through jaybirdtechnologies.com, how we use it, and which service providers process it.
Information you submit through our forms
The contact form and the consultation request form ask for your first name, last name, company, email address, and a message or project description. When you submit either form, we also record the page you submitted it from, the page you first arrived on (including any campaign tags in its address), the site that referred you, your browser type, and your IP address.
We send this information to HubSpot, the customer relationship management service we use to receive and respond to inquiries. We use it to reply to you and to follow up about the question or project you described. If HubSpot's tracking cookie is set in your browser, we send it too, so HubSpot can connect your inquiry to your earlier visits.
If a submission cannot be delivered to HubSpot, a copy is kept in our hosting provider's logs so we can still reply to you.
Bot protection
Our forms and free tools use Cloudflare Turnstile to confirm that a request comes from a person. Turnstile runs in your browser, and Cloudflare processes information about your browser and device to perform that check. Our server receives a pass or fail result and does not store it.
Free tools
The Amazon Seller Lookup and LinkedIn Ad Library Search tools send the seller ID or company name you enter to Apify, the platform that runs the underlying data collection. Apify processes each search under our account and keeps the search input and results according to its own data retention settings. Our site does not save your searches to a database or write them to logs.
To enforce the daily limit on free searches, our server sets a cookie in your browser that counts your searches. It holds only that count and when the count started, is signed so it cannot be altered, and expires within 24 hours. The count is not written to a database.
When you use a tool, we record analytics events showing which tool was used, whether the search succeeded or failed, and how many results it returned. These events do not include the seller ID or company name you entered.
Cookies and analytics
Unless you turn them off, every page on this site loads two scripts that can set cookies:
- Google Analytics, which can collect information about your visit, such as the pages you view, the site that referred you, and your browser and device type.
- The HubSpot tracking script, which can record visits and page views. When you submit a form, it links those visits to the email address you entered.
You can turn both off at any time with the Cookie Preferences link at the bottom of every page. Once you do, neither script loads on later visits. You can also block or delete cookies in your browser settings. The site will continue to work, and analytics tools will not be able to use cookies to recognize your visits. Google describes how it uses information from sites that use its services at policies.google.com/technologies/partner-sites.
Hosting
This site is hosted on Cloudflare. Cloudflare processes every request to the site, including your IP address and browser information, in order to deliver pages, and may keep standard request logs as part of operating its service. Our site's own server logs are also kept at Cloudflare.
Google API data
Jaybird uses a Google OAuth application only for its own internal tools, which provide read-only access to Jaybird's Google Analytics data and access to Jaybird's Google Ads account. The application is not offered to the public and is not used to access data from visitors to this site. Access tokens are stored locally on the owner's computer and are not shared with or sold to anyone.
Jaybird's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
How we share information
We do not sell your personal information. We share it only with the service providers named in this policy so they can perform their services for us, or when required by law.
Service providers
- HubSpot: privacy policy
- Google (Analytics): privacy policy
- Cloudflare (hosting and Turnstile): privacy policy
- Apify: privacy policy
Your choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it by emailing hello@jaybirdtechnologies.com.
Changes to this policy
If we change how we handle information, we will update this page and the "Last updated" date above.
Contact
Questions about this policy can be sent to hello@jaybirdtechnologies.com.